Privacy Policy

Innoxa is committed to protecting your privacy. This statement sets out Innoxa’s privacy policy in relation to www.innoxa.com.au ('the Site') and electronic transmission privacy issues. The Site may contain links to other web sites. Innoxa is not responsible for the privacy practices or the content of any web sites linked to the Site.

Whenever Innoxa collects, handles, stores, uses or discloses information about you at the Site, it aims to comply with the applicable National Privacy Principles introduced by the Privacy Amendment (Private Sector) Act 2000 (Commonwealth) that apply to protect your personal information. 'Personal information' means information or an opinion (including information in a database) about an individual whose identity is apparent or can reasonably be ascertained.

When does Innoxa collect personal information?

Innoxa only collects personal information that you provide directly, for example when you send Innoxa an e-mail or you give Innoxa personal information when are using a particular part of the Site.

Innoxa will ask you when it needs you to provide further personal information for any reason. Innoxa will only collect further personal information that is related to the services that you ask Innoxa to provide to you. Innoxa will only disclose your personal information with your consent.

Why does Innoxa collect personal information?

Innoxa collects the personal information you provide so that it can perform its functions or activities, improve its functions or activities and improve the Site.

How will Innoxa use the personal information it has collected?

Innoxa may use your e-mail address or other contact details:

to provide you with the information that you have requested;
to respond to your feedback;
to confirm receipt of e-mails you have sent to Innoxa; or
if Innoxa needs to contact you for any reason, for example to contact you to ensure that the personal information it has collected about you is accurate and up to date.

Innoxa will not use your e-mail address or contact details for any other purpose, for example providing general information about its products or promotional offers unless it has first obtained your consent.

When will Innoxa disclose personal information?

Innoxa will not disclose personal information unless the conditions outlined in the Privacy Act 1988 (Commonwealth) are satisfied, for example you have given your consent.

Security of electronic transmissions

Innoxa has implemented comprehensive technology and security measures and policies to protect personal information you may transmit to the Site. However, while Innoxa makes all attempts to secure the information you may transmit to the Site, the nature of electronic transmissions is such that there is a possibility that a third party may observe this information whilst it is in transit.

Innoxa gives you the option of providing this information by other means. You may, for example, provide the relevant information by telephone or by paper mail.

Contact details

Please contact us via the contact us page of this website if you:

have any questions about this policy;
would like to request access to the personal information that Innoxa holds about you; or
would like to request Innoxa to update or correct the personal information it holds about you.

Alternatively, you can write to:
Innoxa Marketing Manager
PO BOX 1435, Clayton South,
Victoria Australia 3169